Billing & Customer Support
Effective date: 09.06.2025
1. Need Help? We’re Here for You
If you have any questions about your subscription, payment issues, or general account concerns, please contact our support team. We aim to provide fast and professional assistance to all users.
2. Contact Our Support Team
- Email: administrator@qussychat.com
- Phone: +34642797310
- Business Hours: Monday to Friday, 10:00 – 18:00 (CET)
3. For Billing Inquiries
All payments on this website are securely processed by CCBill. For questions regarding your billing statement, charges, or cancellations, you may contact CCBill directly:
- Website: https://support.ccbill.com
- Email: support@ccbill.com
- Phone (24/7): +1.888.596.9279 (Toll-Free US) or +1.480.449.8820 (International)
4. Frequently Asked Questions
- How do I cancel my subscription?
You can cancel your subscription through the CCBill Consumer Support Center at support.ccbill.com. - How will charges appear on my credit card?
Charges will appear discreetly as “CCBill.com” or a similar variation. - Can I get a refund?
As per our Refund Policy, all sales are final. Please contact support for billing disputes.
5. Technical Support
For technical issues such as problems accessing content, broken features, or error messages, please contact us via email with a full description of the issue and a screenshot (if possible).
6. Respect and Privacy
All inquiries are handled confidentially and with respect. Your privacy is important to us. We will never share your information without your explicit consent.
7. Still Need Help?
Don't hesitate to reach out. We are committed to providing you with the best support experience possible.